ARNGCOR MOBILE APP TERMS OF SERVICE
Document version: 2026-07-09
1. General provisions
1.1. These Terms of Service set out the rules for using the ARNGCOR mobile application (iOS / Android) and related digital services (together: the "Service" or the "App").
1.2. The Service is provided by Konrad Sowinski, operating a sole proprietorship under the business name "Konrad Sowinski" (hereinafter: the "Service Provider", "we"), creator of the ARNGCOR app. Tax ID (NIP): 8883147199. Contact: kontakt@arngcor.pl.
1.3. Using the App means entering into an agreement for the provision of electronic services on the terms of these Terms of Service and the Privacy Policy (a separate document in the App). In case of conflict regarding personal data, the Privacy Policy takes precedence.
1.4. The Terms of Service are available in Polish and English in the App. The user should read them before registration and accepts them by checking the appropriate box when creating an account.
2. Definitions
- User - a natural person using the App.
- Account - a profile linked to an authentication identifier (e-mail, Apple ID, or Google).
- Digital content - including exercise plans, video recordings, audio recordings, and programs (e.g. daily practice, Wheel challenge, Front Split challenge, Pain Relief sequences, Evening Flow).
- Premium plan - a paid auto-renewing subscription made available in the App, handled through the Apple App Store (on iOS).
- Wheel challenge / Front Split challenge - training programs available after a one-time purchase in the App Store (lifetime access on the account linked to Apple ID).
- Trial period - a limited number of free, completed daily practice sessions before Premium is required (currently 4 sessions), counted on the server linked to the Account.
3. Who may use the App
3.1. The Service is intended for adults or persons who have reached 16 years of age and have legal capacity, where the laws of the User's country allow it. Younger persons may use the Service only with the consent and under the supervision of a legal guardian.
3.2. The User declares that the data provided (including profile, age, fitness level) is true to the extent they provide it, and that their health condition allows moderate physical activity if they choose to exercise.
4. Nature of the Service - important health warnings
4.1. ARNGCOR is an app for daily movement practice, stretching, and mobility inspired by yoga and a physiotherapy-informed approach. It is not a medicinal product, medical device, telemedicine service, or medical advice.
4.2. Content in the App is educational, recreational, and informational in nature. It does not replace consultation with a doctor, physiotherapist, or other specialist, diagnosis, treatment, or rehabilitation.
4.3. The User exercises at their own risk and responsibility. In case of pain, injury, chronic illness, pregnancy, post-surgery recovery, or other health concerns - consult a specialist before exercising and follow their recommendations.
4.4. In case of sudden, severe, or unusual pain, dizziness, shortness of breath, or other concerning symptoms, stop exercising and seek medical help if needed. The App is not intended for emergency situations.
4.5. The Service Provider does not monitor the User's health in real time and is not responsible for the User's decisions regarding exercise intensity, ignoring warnings, or exercising contrary to a doctor's recommendations.
5. Account, internet, and security
5.1. Some features require an Account (e-mail and password or Apple / Google sign-in through the authentication provider).
5.2. Key App features (sign-in, profile and progress sync, purchase verification, access to paid content, trial period counting) require an active internet connection. Without a network connection, the App may limit or block access to these features.
5.3. The User protects login credentials and the device. The User does not share the Account with third parties. The User informs us of suspected unauthorized access.
5.4. You may link sign-in methods in settings according to App features. Bypassing security measures, creating multiple accounts to abuse the trial period or limits, or manipulating purchase verification is prohibited.
5.5. The Service Provider may suspend or delete an Account in case of breach of these Terms, abuse, fraud, or security threat - while respecting consumer rights arising from mandatory provisions of law.
6. Rules for using the App
6.1. The User uses the App in accordance with these Terms, applicable law, good practice, and in-app instructions.
6.2. The following is prohibited in particular:
- use in a way that may endanger health or life (one's own or others'), including exercising while intoxicated or under the influence of substances;
- copying, distributing, reselling, or publicly sharing Digital content without the Service Provider's consent;
- reverse engineering, automated scraping, overloading infrastructure, disabling security measures;
- introducing malicious software, attacking systems;
- providing false data to fraudulently obtain Premium, challenges, or promotions;
- infringing copyrights, trademarks, or personal rights of the Service Provider or third parties;
- using the App for unlawful purposes.
6.3. Bug reports (form in the App) should be truthful. You grant us a non-exclusive, royalty-free license to use report content to improve the Service.
7. Digital content and copyright
7.1. All elements of the App (including graphics, video, audio, text, exercise structure, ARNGCOR marks) are protected by copyright and belong to the Service Provider or authorized entities.
7.2. The User receives a non-exclusive, non-transferable license to use Digital content solely for personal, non-commercial use, for as long as access rights remain valid (Account / Premium / purchased challenge), within the scope of App features.
7.3. The Service Provider may update the exercise catalog, session matching algorithms, and interface without prior notice, provided this does not materially worsen paid features in a manner contrary to law.
7.4. Pain Relief sequences and Evening Flow are provided free of charge within the Account and do not require a separate purchase, as presented in the App.
8. Plans, payments, and subscriptions
8.1. Trial period: a specified number of completed daily practice sessions (currently 4) is free and counted on the server; after it is used up, further access to daily practice requires an active Premium plan, as presented in the App.
8.2. Paid products in the Apple App Store (iOS) currently include:
- Premium plan - auto-renewing subscription (product: arngcor_premium_monthly_v2; price shown in the App before purchase, currently PLN 39.99 per month);
- Wheel challenge - one-time lifetime purchase (product: arng_bridge_challenge_lifetime_v2; currently PLN 19.99);
- Front Split challenge - one-time lifetime purchase (product: arng_split_challenge_lifetime; currently PLN 19.99).
The final price and currency are always presented by Apple before purchase confirmation.
8.3. Payments, invoices, subscription renewals, and refunds are governed by Apple's terms (including Media Services Terms / Apple subscription rules). The Service Provider does not collect payment card data.
8.4. The Premium subscription may renew automatically until canceled in Apple account settings (at least 24 hours before the end of the period - in accordance with Apple's rules).
8.5. Purchase verification: after an App Store transaction, the App verifies entitlements on the Service Provider's server. A StoreKit purchase without server confirmation does not unlock paid content. If you have access problems, use the "Restore Purchases" feature in the App with an active internet connection.
8.6. Restore purchases - a feature in the App / App Store used to recover Premium and challenge entitlements on a device linked to Apple ID, after renewed server verification.
8.7. A User who is a consumer within the meaning of Polish law retains rights arising from mandatory provisions (including those on conformity of digital services with the contract). Complaint procedures regarding Apple payments follow Apple's procedure; substantive matters regarding App operation - contact kontakt@arngcor.pl.
9. Service Provider liability and limitations
9.1. The Service Provider makes efforts to ensure the App works as intended, but does not guarantee uninterrupted operation, absence of errors, or achievement of specific health, physique, or fitness outcomes.
9.2. The Service is provided "as is", to the extent permitted by law - with respect for the consumer's right to conformity of the digital service with the contract.
9.3. Exclusion and limitation of liability (to the fullest extent permitted by Polish and EU law, without prejudice to consumer rights for personal injury and other mandatory provisions):
- the Service Provider is not liable for damage resulting from improper use of the App, ignoring health warnings, exercising contrary to medical recommendations, providing false profile data, lack of internet connection on the User's side, or User actions contrary to these Terms;
- it is not liable for interruptions due to force majeure, network failures, the User's device, actions of Apple, Google, Supabase, or other infrastructure providers;
- it is not liable for lost profits, indirect damage, or moral harm beyond mandatory legal provisions;
- the Service Provider's compensatory liability toward a User who is not a consumer is limited to fees actually paid to the Service Provider for the App in the 12 months preceding the event, except for damage caused intentionally;
- toward a consumer, limitations apply only to the extent permitted by Art. 385¹ of the Polish Civil Code (Kodeks cywilny) and other mandatory provisions, including the Polish Consumer Rights Act (ustawa o prawach konsumenta).